📄 Shipping Policy
Effective Date: May 24, 2025
At Emerald Minerals, we are committed to delivering your gemstones safely and on time. Please read our shipping terms below.
📦 Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Custom or energized gemstones may take up to 5–7 business days to prepare.
🚚 Shipping & Delivery
We provide FREE shipping across India using trusted courier partners.
| Shipping Type | Estimated Delivery Time | Charges |
|---|---|---|
| Standard Shipping | 5–7 business days | Free |
Note: Delivery timelines may vary based on location, public holidays, and courier performance.
📍 Delivery Coverage
We ship to all major cities and towns across India. Delivery to rural or remote areas may take slightly longer.
📦 Packaging & Protection
- Each order is securely packaged to protect your gemstones in transit.
- We carry out a quality check before dispatching every shipment.
🔍 Order Tracking
Once your order has shipped, you will receive a tracking ID via email or SMS to monitor the delivery status.
❗ Lost or Damaged Packages
In the rare event of a lost or damaged shipment, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue as quickly as possible.
📞 Contact Us
Emerald Minerals
📍 A wing, 9 Shreerang Apt, Jakhadi Nagar, Indiranagar, Nashik – 422009
📞 +91 89996 56034
📧 astropratikjoshi@gmail.com
🌐 https://www.ratnalayam.in